Title: Crisp – Live Chat and Chatbot Author: crisp Published: 19 Janeiro, 2016 Last modified: 14 Abril, 2025 --- Procurar plugins ![](https://ps.w.org/crisp/assets/banner-772x250.png?rev=2062793) ![](https://ps.w.org/crisp/assets/icon-256x256.png?rev=1616171) # Crisp – Live Chat and Chatbot Por [crisp](https://profiles.wordpress.org/crispim/) [Descarregar](https://downloads.wordpress.org/plugin/crisp.zip) * [Detalhes](https://pt.wordpress.org/plugins/crisp/#description) * [Avaliações](https://pt.wordpress.org/plugins/crisp/#reviews) * [Desenvolvimento](https://pt.wordpress.org/plugins/crisp/#developers) [Suporte](https://wordpress.org/support/plugin/crisp/) ## Descrição _Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate [free Live Chat plugin for WordPress](https://crisp.chat/en/integrations/wordpress/) if you want to grow your email list, generate leads, and enhance your customer relationship within the same software._ The free plugin includes livechat, Real-time notifications, Chatbot, Desktop apps, Mobile apps, Availability schedule. All these features work immediately with no developer help needed. By adding this plugin on your WordPress website, you’ll gain access to Crisp Inbox for Marketing, Sales, and Support teams, as well as Crisp Helpdesk, our free online educational resources that will help you to better use Crisp and support your customers. Here’s how our Livechat plugin will help you capture more leads and enhance your conversions rates. ### Live Chat: Let your site visitors talk to you Crisp allows you to embed a free live chat module to your website and let site visitors chat with you. Using the chatbot plugin, you can easily handle the following WordPress live chat * Support live chat: Answer questions your customers might have about your business through live chat. * Sales livechat: Help answer questions your potential customers might have about your products/services through live chat. * Marketing Live Chat: Enrich your database by asking emails or phone numbers and tagging every conversation to create a qualified contact list (This is an option). * Automated chatbot: Create powerful chat bot scenario with our no-code chatbot builder _Pro tip: If you want to, you can set an availability schedule to display your live chat when you’re ready to chat_ ### Real-time notifications: Be informed when a Live Chat start * Support Livechat: Get back to your customers instantly * Sales Live chat: Do not ever miss a sale again * Marketing Live chat: Offer a conversational experience to your leads * Automated chatbot: Create offline experiences for your visitors _Pro tip: If you want to, you can choose to receive notifications or not_ ### Mobile and Desktops apps for a convenient Live Chat Available on mobile: * iOS * Android Available on desktop: * Windows Operating systems * Mac OS operating systems _Pro tip: If you want to, you can answer your customers while you’re not in front of your computer!_ ### Live Chat bonus * See what your visitors are typing. Not all visitors to your website are digital natives. For many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time. * Fair pricing Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the live chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service. * Multiple plugins Inside Crisp, you can add plugins to extend the power of your live chat. * Enriched user profile With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages. * Enriched conversations From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it! * Wide range of integrations You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram Whatsapp and SMS. ### What do people have to say about Crisp Live Chat ? _“Crisp stood out. It has roughly the same feature set as Intercom with a few additional features and it has simple/affordable pricing. The support from the team over there is great and new features pop up often.”_ – Shai Almog, Co-founder of Codename _“We could have had the same experience with other live chats as well, but the price tag combined with the feature set Crisp does offer, we would and already do recommend it to all customers who are looking for a live chat themselves. We’ve upgraded to the Crisp unlimited plan a while ago, and are glad that we made that decision.”_– Dominik Angerer, Founder of Storyblok ## Ecrãs * [[ * Crisp dashboard * [[ * Website visitors ## Perguntas frequentes ### How to install Crisp Live Chat on my website? Upload the plugin files to the `/wp-content/plugins/crisp` directory, or install the plugin through the WordPress plugins screen directly. Use the Settings->Crisp screen and click on “Link with Crisp” If you’re getting in trouble, we have a [video about how to install Crisp on WordPress](https://www.youtube.com/watch?v=qgPN61LTzZM) ### What is Crisp? Crisp provides a customer messaging platform for small and medium companies to help them scale their customers relationship. Live Chat is one of the main features but not the only one. Give them a try! ### Who should use Crisp Live Chat? Crisp is perfect for agencies, business owners, small businesses, bloggers, designers, anyone with a WordPress website and wants to use live chat on their website. ### Do I need coding skills to use Crisp Live Chat WordPress plugin? Not at all. You can create and manage your conversations without any coding using our user-friendly software. ### How can I upgrade to paid features? The Crisp’s paid tiers are built for those who want more advanced functionality. If you’d like to learn more about Crisp’s paid tiers, [view our pricing page](https://crisp.chat/en/pricing/). ### My Question is not listed Please visit [Crisp Help Center](https://help.crisp.chat/) for more detailed documentation and support. Thank you! ## Avaliações ![](https://secure.gravatar.com/avatar/b76bc7e8a2d47734ac353d7652ceb8c82e84820f6dd784977b37af2097f9cb27? s=60&d=retro&r=g) ### 󠀁[Freemium – Easy Setup, expensive basic addons](https://wordpress.org/support/topic/freemium-easy-setup-expensive-basic-addons/)󠁿 [bonsaigil](https://profiles.wordpress.org/bonsaigil/) 8 Setembro, 2025 Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are available on the free plan. Once you work out how to downgrade to the free plan, you can then you can see which features are paid addons… a lot. I think they could be more transparent what’s available in the free version vs paid, so that small business or hobby sites don’t have to go through the whole install before hitting ‘upgrade now’ road blocks. For me, choosing the black chat theme then being given #2a2a2a (grey) only to find they’ve obscured & randomised all the CSS classes behind a $45 a month paywall… was enough to move on to another liveChat option. ![](https://secure.gravatar.com/avatar/020d05b80a843dde8c9065006d88e1bb708f6f8358bde31b629e7bb04fe33f36? s=60&d=retro&r=g) ### 󠀁[Impressionnant par sa simplicité](https://wordpress.org/support/topic/impressionnant-par-sa-simplicite/)󠁿 [mpaletou](https://profiles.wordpress.org/mpaletou/) 4 Outubro, 2024 J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon dashboard, il était en place et gérait nativement le multi-langue. La personnalisation du widget est très simple et je peux assurer le support client sur mon PC ou depuis l’application mobile. Bref, je ne cherche plus d’autre solution de chatbot ! ![](https://secure.gravatar.com/avatar/56ac8ad0b7afd3cb10d7110b15e896f0fadad871cbcfbdeaa85974ec0179ad44? s=60&d=retro&r=g) ### 󠀁[Excellent Product](https://wordpress.org/support/topic/excellent-product-331/)󠁿 [mephivio34](https://profiles.wordpress.org/mephivio34/) 2 Setembro, 2024 Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exceptional support team is always ready to help. Crisp.app is a game-changer for any business looking to enhance customer communication. Highly recommended! ![](https://secure.gravatar.com/avatar/291705a3edd7c4610a527b46624622a8d56f9612d97f97cf2647ab59d5931753? s=60&d=retro&r=g) ### 󠀁[Simple, Minimalistic, and To The Point!](https://wordpress.org/support/topic/simple-minimalistic-and-to-the-point/)󠁿 [vaishaknair](https://profiles.wordpress.org/vaishaknair/) 8 Julho, 2024 Like using it ![](https://secure.gravatar.com/avatar/b500c3b656d9821b23ba8ab8d032e9e91a32845f6eb16d01ac4eae0420de59d0? s=60&d=retro&r=g) ### 󠀁[Super Fast, and Great for Woo](https://wordpress.org/support/topic/super-fast-and-great-for-woo/)󠁿 [James Joseph Finn](https://profiles.wordpress.org/jamesjosephfinn/) 20 Maio, 2024 I used Crisp many years back on another woo project as a paid client; now I’m using it again on a new woo startup project, this time on the free tier while I’m bootstrapping; and it’s even better than I remembered. Gijo of WP Speed Matters recommends it, and uses it himself on his flagship site, FlyingPress; if you’re running an ecomm operation, milliseconds = $. He’s right: Crisp is crispy fast. To say the woo integration is useful would be an understatement. The web app, mac app, and iOS apps all have beautiful UX; and the UX for the user is equally as elegant. And then, lastly, if you dig into their delightful docs, theirs a lot of hidden gold in dollar crisp and webhooks that really put the icing on the cake; and which are quite useful while you’re bootstrapping a startup. Thank you Crisp! Wish me luck! ![](https://secure.gravatar.com/avatar/1bb41ce909652485435895e1cdd7538de0b52aced037dfcbcc7a7051d6d3307f? s=60&d=retro&r=g) ### 󠀁[Crisp: A Game-Changer for Website Communication!](https://wordpress.org/support/topic/crisp-a-game-changer-for-website-communication/)󠁿 [Mudassar Shakeel](https://profiles.wordpress.org/mudassarshakeel/) 30 Janeiro, 2024 Crisp live chat and chatbot services are unmatched in my 7 years of WordPress experience and this is the best live chat plugin. I use it on my Mc Starters website and highly recommend it. Once you try it, you’ll love how easy and effective it is to communicate. [ Ler todas as 73 avaliações ](https://wordpress.org/support/plugin/crisp/reviews/) ## Contribuidores e programadores “Crisp – Live Chat and Chatbot” é software de código aberto. As seguintes pessoas contribuíram para este plugin: Contribuidores * [ crisp ](https://profiles.wordpress.org/crispim/) “Crisp – Live Chat and Chatbot” foi traduzido para 7 locales. Obrigado aos [tradutores](https://translate.wordpress.org/projects/wp-plugins/crisp/contributors) pelas suas contribuições. [Traduza o “Crisp – Live Chat and Chatbot” para o seu idioma.](https://translate.wordpress.org/projects/wp-plugins/crisp) ### Interessado no desenvolvimento? [Consulte o código](https://plugins.trac.wordpress.org/browser/crisp/), consulte o [repositório SVN](https://plugins.svn.wordpress.org/crisp/), ou subscreva o [registo de alterações](https://plugins.trac.wordpress.org/log/crisp/) por [RSS](https://plugins.trac.wordpress.org/log/crisp/?limit=100&mode=stop_on_copy&format=rss). ## Registo de alterações #### 0.33 * Better onboarding #### 0.24 * Bug fixes #### 0.23 * Bug fixes #### 0.22 * Bug fixes #### 0.21 * Auto-set language #### 0.20 * Verify emails using HMAC #### 0.19 * Woocommerce compatibility #### 0.18 * Migrates .IM to .CHAT #### 0.17 * This release is fixing a bug #### 0.16 * This release is fixing a bug #### 0.15 * Simplifies the Crisp setup process #### 0.14 * Design improvement #### 0.13 * Auto-restore chats #### 0.12 * This version improves asynchronous API #### 0.11 * This version improves asynchronous API #### 0.10 * Design improvements #### 0.9 * This version fixes conflicts with Cloudflare #### 0.8 * Username is now automatically synced #### 0.7 * Design improvements #### 0.6 * Handles asynchronous API calls #### 0.5 * New way to install Crisp #### 0.4 * Bump up #### 0.3 * New JS API #### 0.2 * Add e-mail if setted #### 0.1 * Crisp first release ## Metadados * Versão **0.48** * Última actualização **Há 12 meses** * Instalações activas **20.000+** * Versão do WordPress ** 3.0.1 ou superior ** * Testado até **6.8.5** * Versão do PHP ** 5.3 ou superior ** * Idiomas * [Dutch](https://nl.wordpress.org/plugins/crisp/), [English (US)](https://wordpress.org/plugins/crisp/), [French (France)](https://fr.wordpress.org/plugins/crisp/), [German](https://de.wordpress.org/plugins/crisp/), [Persian](https://fa.wordpress.org/plugins/crisp/), [Portuguese (Brazil)](https://br.wordpress.org/plugins/crisp/), [Russian](https://ru.wordpress.org/plugins/crisp/) e [Spanish (Spain)](https://es.wordpress.org/plugins/crisp/). * [Traduza para o seu idioma](https://translate.wordpress.org/projects/wp-plugins/crisp) * Etiquetas * [chatbot](https://pt.wordpress.org/plugins/tags/chatbot/)[free live chat](https://pt.wordpress.org/plugins/tags/free-live-chat/) [live chat](https://pt.wordpress.org/plugins/tags/live-chat/)[livechat](https://pt.wordpress.org/plugins/tags/livechat/) * [Visualização avançada](https://pt.wordpress.org/plugins/crisp/advanced/) ## Classificações 4.6 out of 5 stars. * [ 64 5-star reviews ](https://wordpress.org/support/plugin/crisp/reviews/?filter=5) * [ 1 4-star review ](https://wordpress.org/support/plugin/crisp/reviews/?filter=4) * [ 2 3-star reviews ](https://wordpress.org/support/plugin/crisp/reviews/?filter=3) * [ 1 2-star review ](https://wordpress.org/support/plugin/crisp/reviews/?filter=2) * [ 5 1-star reviews ](https://wordpress.org/support/plugin/crisp/reviews/?filter=1) [Adicionar a minha avaliação](https://wordpress.org/support/plugin/crisp/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/crisp/reviews/) ## Contribuidores * [ crisp ](https://profiles.wordpress.org/crispim/) ## Suporte Tem algo a dizer? Precisa de ajuda? [Ver fórum de suporte](https://wordpress.org/support/plugin/crisp/) ## Doar Gostaria de apoiar o desenvolvimento deste plugin? [ Fazer donativo para o plugin ](https://crisp.chat)