Freshdesk for WordPress


If you’ve used Freshdesk before then you know how awesome it is as both a support ticket system and a community forum. The only problem is that now your users have to remember one more username and password just to access those new features. What’s the solution? Freshdesk Remote Authentication!

You can configure your WordPress based website and Freshdesk to work together in perfect harmony to give your users the gift of one less username/password combination to remember.

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The plugin is simple to install:

  1. Download the latest version of Freshdesk from the WordPress Plugin Directory.
  2. Unzip
  3. Upload plugin-template directory to your /wp-content/plugins directory
  4. Go to the plugin management page and activate the plugin
  5. You now have a link in your WordPress admin menu under “Settings” named Freshdesk, go to that page and follow the instructions!

Perguntas frequentes

Take a look at the official “Freshdesk for WordPress” FAQ.

You can also visit the support center and start a discussion if needed.


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Contribuidores e programadores

“Freshdesk for WordPress” é software de código aberto. As seguintes pessoas contribuíram para este plugin:


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Interessado no desenvolvimento?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Registo de alterações


  • Code cleanup


  • Escaping data before outputting to the screen


  • Added spanish translation – Thanks to @MariaRamos of @WebHostingHub


  • Added a filter ‘freshdesk_installed’ to if its activated.


  • Support URL update


  • Icons & Banner Updated


  • First version with support for single sign on with freshdesk