GhostChat

Descrição

GhostChat is an ultra-lightweight, privacy-focused live chat solution for WordPress. Perfect for businesses that care about page speed, visitor privacy, and GDPR compliance.

Why GhostChat?

  • Just 5KB – 20-40x smaller than tawk.to, Crisp, Tidio, LiveChat
  • Zero tracking, zero cookies – No cookie banners needed
  • 10-30ms latency – Edge-powered global delivery
  • Anonymous visitor sessions – Privacy by default
  • Real-time messaging – Instant customer replies
  • Gmail threading – Reply from your inbox, conversations stay in sync
  • CRM Lite – Built-in contacts, conversation history, and notes
  • Team support – Invite agents, assign conversations (Business plan)
  • Webhooks – Integrate with your stack (Business plan)
  • Canned responses – Save time with pre-written replies
  • Mobile PWA dashboard – Reply from your phone like WhatsApp
  • GDPR compliant – Built for privacy regulations
  • Easy setup – Takes 30 seconds to configure

How it works:

  1. Sign up free at GhostChat
  2. Create a site and get your Site ID
  3. Enter your Site ID in the plugin settings
  4. The chat widget appears on your site automatically

Pricing:

  • Free (forever): 1 site, 30-day history, 3 canned responses, no credit card required
  • Pro ($5/mo): 3 sites, unlimited history, unlimited canned responses, hide branding
  • Business ($19/mo): 10 sites, webhooks, team (up to 5 agents), priority support

Perfect for:

  • Small businesses
  • Freelancers
  • E-commerce stores
  • Support teams
  • Anyone who values privacy and performance

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

  • Stores your Site ID in your WordPress database (wp_options table)
  • Loads the chat widget script from api.ghostchat.dev
  • Does not set any cookies
  • Does not track visitors
  • Does not send any data to third parties

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

  • Email: jacob@ghostchat.dev
  • WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
  • Dashboard: https://app.ghostchat.dev
  • Website: https://ghostchat.dev

About GhostChat

GhostChat is made by GhostChat, a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev

Instalação

Automatic Installation:

  1. Log into your WordPress admin panel
  2. Navigate to Plugins > Add New
  3. Search for “GhostChat”
  4. Click “Install Now” and then “Activate”

Manual Installation:

  1. Download the plugin zip file
  2. Log into your WordPress admin panel
  3. Navigate to Plugins > Add New > Upload Plugin
  4. Choose the downloaded file and click “Install Now”
  5. Activate the plugin

Configuration:

  1. After activation, go to Settings > GhostChat
  2. Sign up at ghostchat.dev/signup if you haven’t already
  3. Get your Site ID from app.ghostchat.dev/sites
  4. Paste your Site ID in the plugin settings
  5. Click “Save Changes”
  6. The widget appears instantly on your site!

Perguntas frequentes

Do I need an account?

Yes, sign up free at ghostchat.dev/signup to get a Site ID. It takes less than a minute and no credit card is required.

Is it really free?

Yes! The Free plan is free forever — 1 site, 30-day message history, and 3 canned responses. No credit card required. Paid plans start at $5/month.

Does it slow down my site?

No! At just 5KB, GhostChat is 20-40x smaller than competitors like tawk.to (200KB+), Crisp (170KB+), or Tidio (150KB+). It has zero impact on page speed or Lighthouse scores.

Does it track visitors?

No. GhostChat uses zero tracking and zero cookies. Visitor sessions are anonymous. No cookie banners needed.

Is it GDPR compliant?

Yes. GhostChat doesn’t track or store personal data without consent. Perfect for EU businesses.

Can I customize the widget?

Yes! Customize colors, position, and welcome messages in your dashboard at app.ghostchat.dev.

Does it work on mobile?

Yes! The dashboard is a mobile-first PWA. Install it on your phone and reply to customers like WhatsApp.

Can I use it on multiple sites?

Yes! Free includes 1 site. Pro ($5/mo) includes up to 3 sites. Business ($19/mo) includes up to 10 sites.

How do I get support?

Email us at jacob@ghostchat.dev or visit ghostchat.dev/chat-widget-for-wordpress for the complete setup guide.

Can I paste the entire script tag?

Yes! Our plugin has smart paste detection. You can paste the entire script tag and we’ll automatically extract just the Site ID.

Where do I find my Site ID?

Log into app.ghostchat.dev/sites, find your site, and click the “Copy” button. You can paste the entire script or just the ID.

Avaliações

Este plugin não tem avaliações.

Contribuidores e programadores

“GhostChat” é software de código aberto. As seguintes pessoas contribuíram para este plugin:

Contribuidores

Registo de alterações

1.0.8

  • Updated pricing to reflect current 3-tier plans (Free/Pro/Business)
  • Fixed version mismatch between header and constant
  • Updated branding references to GhostChat

1.0.7

  • Plugin renamed to GhostChat per WordPress.org guidelines
  • Improved code structure with singleton pattern
  • Added comprehensive internationalization (i18n) support
  • All strings now translatable with ‘ghostchat’ text domain
  • Added proper settings link in plugin actions
  • Enhanced accessibility with ARIA labels
  • Improved security with capability checks
  • Added proper uninstall cleanup
  • Better WordPress coding standards compliance
  • Updated tested up to WordPress 6.9

1.0.6

  • Fixed WordPress.org plugin checker errors
  • Corrected text domain to match slug
  • Added proper input sanitization callback
  • Updated tested up to WordPress 6.9
  • Reduced tags to 5 (WordPress.org requirement)

1.0.5

  • Added chat bubble icon to header for better branding
  • Fixed script enqueuing to use WordPress standards
  • Added input sanitization for security
  • WordPress 6.9 compatibility verified

1.0.4

  • Added professional branding with gradient header
  • Added footer with helpful links
  • Improved user interface

1.0.3

  • Added smart paste detection – auto-extracts Site ID from script tag
  • Improved user experience with real-time feedback
  • Better validation and error messages

1.0.2

  • Added step-by-step setup instructions
  • Better guidance for first-time users
  • Improved documentation

1.0.1

  • Updated branding from GhostChat to GhostChat
  • Updated widget URL to api.ghostchat.dev
  • Updated dashboard URL to app.ghostchat.dev
  • Improved admin UI with better status messages

1.0.0

  • Initial release
  • Privacy-first live chat widget
  • 5KB lightweight script
  • Zero tracking, zero cookies
  • Real-time messaging
  • Mobile PWA dashboard