Descrição
MegaSend for WooCommerce lets you recover abandoned carts and send automated order notifications through WhatsApp. Connect your MegaSend account, configure your WhatsApp message templates, and start engaging your customers on their preferred messaging platform.
Key Features:
- Cart Abandonment Recovery — Automatically detect abandoned carts and send WhatsApp recovery messages with a direct link to restore the cart.
- Follow-up Sequences — Configure multi-step follow-up messages if the initial recovery message does not result in a completed order.
- Order Notifications — Send WhatsApp messages for order created, payment complete, order fulfilled, order cancelled, and order refunded events.
- Template Mapping — Map your approved WhatsApp Business message templates to WooCommerce events with a visual variable mapping interface.
- WhatsApp Preview — See a real-time preview of your WhatsApp message as you configure the template mapping.
- Easy Onboarding — A guided 3-step setup wizard gets you up and running quickly.
- GDPR Consent — Optional consent checkbox on the checkout page before tracking cart data.
- Dashboard Analytics — Track abandoned carts, recovery rates, revenue recovered, and message delivery status.
- Message Log — Full log of all sent messages with status, recipient, template, and error details.
Requirements:
- A MegaSend account with an active WhatsApp Business API instance.
- Approved WhatsApp message templates configured in your MegaSend dashboard.
- WooCommerce 8.0 or later.
External Services
This plugin connects to the MegaSend WhatsApp Business API to send automated WhatsApp messages on behalf of your store.
Service: MegaSend — WhatsApp Business API platform
Service Provider: Weblix Ltd
Data transmitted to MegaSend:
- Your MegaSend API token (for authentication).
- Customer phone numbers (to deliver WhatsApp messages).
- Template name and language (to identify which approved template to send).
- Template variable values (customer name, order number, cart total, etc.) to populate the template.
When data is transmitted:
- When validating your API token during setup.
- When fetching your approved WhatsApp message templates.
- When sending a WhatsApp message for an abandoned cart or order event.
Terms of Service: https://megasend.io/terms
Privacy Policy: https://megasend.io/privacy
Instalação
- Upload the
megasend-for-woocommercefolder to the/wp-content/plugins/directory. - Activate the plugin through the ‘Plugins’ menu in WordPress.
- Go to WooCommerce > MegaSend and follow the setup wizard.
- Enter your MegaSend API token and select your WhatsApp instance.
- Configure your abandoned cart template and optional order event templates.
Perguntas frequentes
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Do I need a MegaSend account?
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Yes. This plugin requires a MegaSend account with an active WhatsApp Business API instance. You can sign up at megasend.io.
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What WhatsApp templates can I use?
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You can use any approved WhatsApp Business message template from your MegaSend account. Templates must be approved by Meta before they can be sent.
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How does cart tracking work?
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The plugin tracks checkout form data (email, phone, name) via JavaScript as customers fill in the checkout form. This works with both the classic WooCommerce checkout and the block-based checkout.
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Is the plugin GDPR compliant?
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The plugin includes an optional GDPR consent checkbox that can be enabled in the Abandonment Settings. When enabled, cart data is only tracked after the customer explicitly consents.
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Can I customize when the abandoned cart message is sent?
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Yes. You can configure the abandonment threshold (in minutes) and set up multi-step follow-up sequences with custom delays.
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How much does it cost?
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The plugin itself is free. You need a MegaSend account with WhatsApp Business API access to send messages. Visit megasend.io for pricing details.
Avaliações
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Contribuidores e programadores
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Registo de alterações
1.0.9
- Fix: Cart recovery links now correctly restore cart items — session is explicitly persisted before redirect
- Fix: Validate product availability during recovery — skip out-of-stock or deleted items gracefully
- Improved: Recovery handler moved from template_redirect to wp_loaded for proper WooCommerce session timing
1.0.8
- Fix: Cart tracking now returns actual DB error when insert fails instead of silent success
- Improved: Better error diagnostics for cart tracking issues
1.0.7
- New: UTM tracking parameters for cart recovery URLs — configure utm_source, utm_medium, utm_campaign, utm_term, and utm_content in the Abandonment Settings.
- New: Dynamic placeholders ({cart_id}, {session_id}) supported in UTM values.
- New: Smart defaults for new installs (megasend/whatsapp/cart_recovery).
1.0.6
- New: Payment abandonment detection — customers who place an order but never complete payment (PayPal redirect, bank transfer, etc.) now receive abandonment messages after the threshold period.
- Fix: Orders with “pending” status no longer prematurely mark tracked carts as completed. Cart status is only finalized when payment is confirmed.
- Fix: Cancelled and failed orders now re-enable the linked cart for abandonment detection.
- New: Order status transition hooks (processing, completed, on-hold, cancelled, failed) for smarter cart lifecycle management.
1.0.5
- Fix: Corrected wc-ajax URL generation for cart tracking on all hosting environments.
1.0.4
- Fix: Cart tracking now uses WooCommerce wc-ajax endpoint instead of admin-ajax.php, resolving silent tracking failures caused by caching plugins (WP Rocket, LiteSpeed Cache, Cloudflare, etc.) serving stale nonces.
- Fix: GDPR consent is now properly enforced on page unload beacon tracking.
- Fix: AJAX retries only fire on actual network failures, not on HTTP error responses.
- New: Debug logging for abandonment detection pipeline when WP_DEBUG_LOG is enabled.
1.0.3
- Fix: Checkout tracking script now loads reliably on all themes, including WoodMart, Flatsome, and Elementor-based checkouts that override WooCommerce templates.
1.0.2
- New: Marketing Consent Settings — optionally restrict abandonment messages to customers who opted into SMS/WhatsApp marketing via the checkout consent checkbox.
- New: GDPR consent status now stored in database for compliance auditing.
- New: Admin warning when Marketing Consent is enabled without GDPR checkbox.
1.0.1
- Fix: Cart recovery now displays phone number in local format instead of E.164 (e.g., “054-616-2881” instead of “+972546162881”).
- Fix: Cart recovery now restores all checkout fields (country, city, address, postcode).
- Fix: Order event dispatcher now correctly skips draft orders created by Block Checkout.
- Fix: Added fallback payment hook for gateways that bypass payment_complete().
- Fix: Optimized event deduplication to avoid redundant database lookups.
1.0.0
- Initial release.
- Cart abandonment detection with configurable threshold.
- Follow-up message sequences.
- Order event notifications (created, paid, fulfilled, cancelled, refunded).
- Template mapping with visual variable mapping and WhatsApp preview.
- 3-step onboarding wizard.
- Dashboard analytics and message log.
- GDPR consent checkbox support.
- WooCommerce HPOS and Block Checkout compatibility.