Title: OneDesk
Author: onedesk
Published: <strong>21 Maio, 2019</strong>
Last modified: 23 Agosto, 2024

---

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![](https://ps.w.org/onedesk/assets/banner-772x250.png?rev=2092503)

Este plugin **não foi testado com as 3 últimas grandes versões do WordPress**. Pode
já não ser suportado e pode ter problemas de compatibilidade quando usado com versões
mais recentes do WordPress.

![](https://ps.w.org/onedesk/assets/icon-128x128.png?rev=2092503)

# OneDesk

 Por [onedesk](https://profiles.wordpress.org/onedesk/)

[Descarregar](https://downloads.wordpress.org/plugin/onedesk.zip)

 * [Detalhes](https://pt.wordpress.org/plugins/onedesk/#description)
 * [Avaliações](https://pt.wordpress.org/plugins/onedesk/#reviews)
 *  [Instalação](https://pt.wordpress.org/plugins/onedesk/#installation)
 * [Desenvolvimento](https://pt.wordpress.org/plugins/onedesk/#developers)

 [Suporte](https://wordpress.org/support/plugin/onedesk/)

## Descrição

OneDesk provides your business with three customer-facing apps that you can put 
on your website to start interacting with your customers and website visitors. This
process is now made even simpler with the creation of this plugin. Simply follow
the installation steps and provide your customers with quick access to the OneDesk
widget that houses the following features:

1 – The _Messenger_ tab application allows you to chat with your customers in real
time. These chats can then be captured as tickets.

2 – The _Portal_ tab provides an interface for your customers to track their tickets
with you. Once here, they can update themselves on the status, as well as engage
with the agents responsible for their ticket.

3 – The _New_ tab provides a form for your customer to submit new tickets.

Through this plugin, access to your OneDesk customer apps can now be incorporated
into your website in just a couple of clicks!

For more information about these applications, please visit https://www.onedesk.
com/videos-using-onedesk/customer-apps/.

## Ecrãs

 * [[
 * Admin settings page to customize the OneDesk widget.
 * [[
 * Closed OneDesk widget
 * [[
 * Minimally expanded OneDesk widget
 * [[
 * Maximally expanded OneDesk widget

## Instalação

 1. Install the OneDesk plugin
 2. Activate the OneDesk plugin and click on the adjacent “Settings” link
 3. Once in the OneDesk Plugin settings page, fill in your URI in the required field
    and optionally customize any or all additional widget settings
 4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk
    Widget to your website’s footer

## Perguntas frequentes

Why does the widget display “Incorrect URL” when I try to open it?
 Navigate to 
the OneDesk Plugin settings page and ensure that the URI is entered correctly.

Where do I find my URI?
 There are multiple ways to find your URI. The simplest 
way is to login to your OneDesk account, navigate to “Administrator Settings” (the
gear icon) and click on ”Tickets” under the ”Applications” tab and your URI is found
between the @ and the first period. (ex: for tickets@_acme_.onedesk.com URI=acme)

## Avaliações

Este plugin não tem avaliações.

## Contribuidores e programadores

“OneDesk” é software de código aberto. As seguintes pessoas contribuíram para este
plugin:

Contribuidores

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

[Traduza o “OneDesk” para o seu idioma.](https://translate.wordpress.org/projects/wp-plugins/onedesk)

### Interessado no desenvolvimento?

[Consulte o código](https://plugins.trac.wordpress.org/browser/onedesk/), consulte
o [repositório SVN](https://plugins.svn.wordpress.org/onedesk/), ou subscreva o 
[registo de alterações](https://plugins.trac.wordpress.org/log/onedesk/) por [RSS](https://plugins.trac.wordpress.org/log/onedesk/?limit=100&mode=stop_on_copy&format=rss).

## Registo de alterações

v0.1.0
 * Initial Release.

## Metadados

 *  Versão **0.1.0**
 *  Última actualização **Há 2 anos**
 *  Instalações activas **10+**
 *  Versão do WordPress ** 5.2 ou superior **
 *  Testado até **6.6.5**
 *  Versão do PHP ** 5.5.36 ou superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/onedesk/)
 * Etiquetas
 * [accessibility](https://pt.wordpress.org/plugins/tags/accessibility/)[business](https://pt.wordpress.org/plugins/tags/business/)
   [customer](https://pt.wordpress.org/plugins/tags/customer/)[productivity](https://pt.wordpress.org/plugins/tags/productivity/)
   [project management](https://pt.wordpress.org/plugins/tags/project-management/)
 *  [Visualização avançada](https://pt.wordpress.org/plugins/onedesk/advanced/)

## Classificações

Ainda não foram submetidas avaliações.

[Your review](https://wordpress.org/support/plugin/onedesk/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/onedesk/reviews/)

## Contribuidores

 *   [ onedesk ](https://profiles.wordpress.org/onedesk/)
 *   [ Tyler Watson ](https://profiles.wordpress.org/tylerrwatsonn/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/onedesk/)