Sherpa Delivery for WooCommerce


Connects your WooCommerce store to your Sherpa Delivery account. Automated same day (and future day) local delivery for Australian and New Zealand businesses.

Let Sherpa Delivery help with your express same day shipping, local delivery and last-mile fulfilment, so you can focus on growing your business.

Some of Our Amazing Features

  • Choose from multiple delivery options to Australian and New Zealand metro areas
  • Automatically send orders from your online store directly to Sherpa for delivery
  • Manage which products, delivery options and days you offer to your customers
  • Control your store’s opening days and times
  • Allow customers to choose a delivery date from a date picker
  • Allow customer to select from multiple delivery windows, or on demand
  • Set a preparation time for your products. This time will be factored in when notifying a driver that the item(s) are ready for pickup
  • Adjust delivery price based on distance from your store
  • Specify delivery preferences and instructions for the driver
  • Option to send tracking link to customer
  • Option to test before putting live
  • Set default product description for orders

Driving Customer Success

  • Omni-channel driver and delivery support through live chat, phone and email
  • Best-in-class customer support team trained to help you succeed
  • Available 7 days a week, 7AM – 9PM (AEDT)
  • Proudly 27001 ISO Certified

How to Get Started

  • Sign up for a Sherpa business account
  • Install and activate WooCommerce on your site
  • Install and activate Sherpa Delivery for WooCommerce plugin on your site
  • Enable the Sherpa Delivery shipping method by navigating to WooCommerce > Settings > Shipping > Sherpa and selecting ‘Enable this shipping method’
  • Scroll down to select which delivery services you will be offering to your customers
  • Click ‘Save changes’ at the bottom of the page
  • Navigate to WooCommerce > Sherpa Delivery to add your Sherpa account login details
  • Configure your delivery preferences and options
  • Start delivering with Sherpa!


  • Sherpa Account Details: Connect your WordPress WooCommerce site to your Sherpa account with the option to run test orders
  • Delivery Settings: Select which delivery services you make available to your customers, and what you call them
  • Delivery Rate & Distance: Set your pricing with the option to use Sherpa dynamically calculated rates, add a margin or specify flat rates depending on distance
  • Business Details: Manage the days and hours you offer delivery, how much time you need to prepare orders, and provide pickup instructions for the driver
  • Shipping Options at Checkout: Allow customers to select a delivery time now, a delivery window of their choice or a delivery date and time in the future


Minimum Requirements

  • WordPress 5.4 or greater is recommended
  • PHP version 7.0 or greater is recommended
  • MySQL version 5.0 or greater is recommended
  • WooCommerce activated

From the WordPress Plugin Directory

  • In the left navigation, go to Plugins > Add New
  • Search for ‘Sherpa Delivery for WooCommerce’
  • Click ‘Install Now’
  • Make sure WooCommerce plugin is activated
  • Activate the plugin on the plugins dashboard

Manual Upload

  • Download the plugin from the plugin directory
  • In the left navigation, go to Plugins > Add New
  • Click on ‘Upload’
  • Select the Sherpa plugin zipped file on your computer
  • Click ‘Install Now’
  • Make sure WooCommerce plugin is activated
  • Activate the plugin in the plugin dashboard

Important: When both plugins are active, DO NOT deactivate WooCommerce without first deactivating Sherpa Delivery.

Perguntas frequentes

Where do I setup my Sherpa Delivery account?

You can set up your Sherpa account by visiting
You can set up your Sherpa testing (QA) account by visiting

Where can I find documentation and user guides for this plugin?

For help setting up and configuring Sherpa Delivery please refer to our user guide.

Where can I report bugs, get support or submit feature requests?

If you face any issues during setup or using the plugin, please contact us at or click here to submit your assistance or feature request to our support desk.


19 Março, 2021
Sherpa on Demand Delivery is an automated fulfilment means that the entire purchase, fulfilment and shipping process can take place completely automatically using 2hr, 4hr, Same day delivery shipping options. Having met the Sherpa team for the first time face-to-face before we opt their service. It's been 7 months now and we are really happy with the ease-of-use, flexibility and the results. They always cared about the specific needs of their clients. Customer support: Highly recommended for any business who looking for delivery service on ‘Same day’ or ‘Later’. They provide highly-personalised, immediate assistance. I always love that I can easily chat or email any questions I have, and they get back to me with quick response time.
19 Março, 2021
The same day local delivery solution Australian small businesses need! I've helped set up many WooCommerce stores before and the dilemma is always the same "how do I get things delivered". Prices calculated on the websites were always 'approximate' and then you had to go to the post office and send, or manually order couriers. The Sherpa service is excellent, but now you can connect your account to your Woo store and automate the whole purchase > delivery process with real-time costs. So cool. Plugin needs a little work aesthetically, but it does the job and support is excellent.
Ler todas as 2 avaliações

Contribuidores e programadores

“Sherpa Delivery for WooCommerce” é software de código aberto. As seguintes pessoas contribuíram para este plugin:


Registo de alterações


  • All new interface with links to Sherpa support and help guides
  • Modified delivery options interface
  • Option to disable delivery windows at checkout
  • ‘When’ option is hidden if ‘later’ dates are disabled
  • Fixed bug with preparation time


  • Added new order note when shipment is not sent to Sherpa
  • Admin UI changes for operating time and days
  • Adds support for van/wagon in delivery preferences
  • Modified delivery options to hide services when not enabled on Sherpa user account
  • Bug fixes


  • Added support to set operating hours until 9pm
  • Fixed error where Schedule for Later rates weren’t showing in some instances
  • Bug fixes


  • Added support for New Zealand address, currency and timezones
  • Delivery address formatting fix
  • Bug fixes


  • Customer selected time slot now show under delivery option in order summary
  • Customer company name, if included in order, now added to delivery address in Sherpa
  • Small UI tweaks
  • Fixed bug with ‘Enable for all products’


  • Added option for default product description
  • Updated UI
  • Bug fixes


  • Added an admin option to include order tracking details on customer order email
  • Updated WooCommerce order tracking note
  • Bug fixes


  • Added compatibility with 1hr and bulk rates for approved customers
  • Added RSA warning for same day delivery in NSW
  • Added delivery preference flags
  • Fixed admin crash if WooCommerce is not installed and activated
  • Updated WooCommerce install and activate notice message
  • Updated datepicker UI in the checkout page
  • Updated UI on checkout page
  • UI/UX update to Delivery Services Options section in WooCommerce > Settings > Shipping > Sherpa
  • Bug fix – Disallow duplicate distances in flat rate settings
  • Bug fixes


  • Updated UX for connecting Sherpa account
  • Updated UI with spacings around the elements
  • Updated ‘Test’ button to only test connection details
  • Added a new ‘Test & Save’ button to test and save the connection details
  • Fixed additional margin validation
  • Adjusted bug in time scroller (Range selector)
  • Bug fixes


  • Fixed compatibility for WordPress 5.7 and common themes
  • Changed name to Sherpa Delivery for WooCommerce
  • Fixed issue sending orders to Sherpa
  • Flat rate can now be set to 0 to indicate free shipping
  • Bug fixes


  • Debug mode off warnings issue fixed


  • Bug fixes


  • Bug fixes


  • 2-hour, 4-hour, and same day delivery options available.
  • Delivery price is determined based on urgency, vehicle and delivery distance.
  • Your customers can track their delivery’s location with real-time ETAs.