Title: Watso &#8211; Basic Help Chat Button
Author: Hosteva
Published: <strong>10 Julho, 2025</strong>
Last modified: 13 Maio, 2026

---

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![](https://ps.w.org/watso-basic-chat/assets/banner-772x250.png?rev=3325598)

Este plugin **não foi testado com as 3 últimas grandes versões do WordPress**. Pode
já não ser suportado e pode ter problemas de compatibilidade quando usado com versões
mais recentes do WordPress.

![](https://ps.w.org/watso-basic-chat/assets/icon-128x128.jpg?rev=3325382)

# Watso – Basic Help Chat Button

 Por [Hosteva](https://profiles.wordpress.org/hosteva/)

[Descarregar](https://downloads.wordpress.org/plugin/watso-basic-chat.1.1.0.zip)

 * [Detalhes](https://pt.wordpress.org/plugins/watso-basic-chat/#description)
 * [Avaliações](https://pt.wordpress.org/plugins/watso-basic-chat/#reviews)
 *  [Instalação](https://pt.wordpress.org/plugins/watso-basic-chat/#installation)
 * [Desenvolvimento](https://pt.wordpress.org/plugins/watso-basic-chat/#developers)

 [Suporte](https://wordpress.org/support/plugin/watso-basic-chat/)

## Descrição

Watso is a high-performance, lightweight WhatsApp chat button plugin designed for
modern WordPress websites. It provides a seamless way for your visitors to contact
you or your team directly through WhatsApp, boosting your conversion rates and customer
satisfaction.

#### 🎥 Video Tutorial

#### 🌟 Why Choose Watso?

 * ✔️ **Clean design & seamless integration** – Matches any theme perfectly.
 * ✔️ **No coding required** – Simple and intuitive setup.
 * ✔️ **100% free** – No premium versions or hidden fees.
 * ✔️ **GDPR & SEO friendly** – Follows all modern standards and best practices.
 * ✔️ **Cache-compatible** – Works perfectly with all major caching plugins.

#### 🔢 Core Features

 * **Multiple WhatsApp Accounts** – Add unlimited numbers for teams or departments.
 * **UTM & Analytics Ready** – Track clicks with Google Analytics & Meta.
 * **Dark Mode Detection** – Automatically adapts to user’s theme preference.
 * **Smart Placement** – 4 screen positions, fully responsive design.
 * **Full Customization** – Colors, icons, borders, labels, and more.
 * **Schedule Visibility** – Set working hours or hide on holidays.
 * **Lightning Fast** – Minimal JavaScript, optimized for performance.
 * **Accessibility Built-in** – Keyboard-friendly and WCAG compliant.

#### 🌍 Languages & Localization

Watso is translation-ready and currently supports:
 * 🇬🇧 **English** (Default) *
🇹🇷 **Türkçe** (Turkish) * 🇫🇷 **Français** (French) * 🇩🇪 **Deutsch** (German) * 🇸🇦**
العربية** (Arabic)

#### 🛍️ Powerful WooCommerce Integration

Watso 1.1.0 transforms your WhatsApp button into a professional sales and support
machine. Unlike generic buttons, Watso understands your store’s context.

 * **Product Page Support**: Automatically include product names and links in the
   message. When a customer has a question about a specific item, you’ll know exactly
   which one it is.
 * **Cart & Checkout Assistance**: Reduce cart abandonment by placing a dedicated
   help button right where it matters most. Offer instant help to customers who 
   are hesitant to complete their purchase.
 * **Order Status Tracking**: Let customers ask about their orders directly from
   the “Thank You” page with a single click, including their Order ID automatically.
 * **Dynamic Smart Tags**: Use `[product_name]`, `[product_url]`, `[product_price]`,
   and `[order_id]` to create personalized, high-converting message templates.
 * **Context-Aware Widget**: Even your main floating button is smart! It automatically
   changes its pre-filled message based on whether the user is viewing a product
   or their cart.

#### 🚀 Benefits for Your Store

 * **Boost Conversions**: Turn visitors into buyers by answering questions in real-
   time.
 * **Reduce Abandoned Carts**: Be there for your customers during the most critical
   steps of the funnel.
 * **Build Trust**: Show your customers that a real human is ready to help them 
   immediately.
 * **Save Time**: Stop asking “Which product are you looking at?”. Watso provides
   all the details automatically.

#### ⚡ Lightweight & Fast

Watso is built with performance in mind. It doesn’t load heavy libraries or slow
down your page speed. Your store stays fast, and your customers stay happy. No external
scripts, no bloat.

#### 🛡️ Privacy & GDPR

We respect your privacy and your customers’ data. Watso doesn’t store any customer
information or conversation logs on our servers. All chats happen directly on the
official WhatsApp platform, keeping your store fully GDPR compliant.

#### 🎯 Who is Watso for?

Whether you are a solo entrepreneur running a small boutique or a large WooCommerce
team managing thousands of orders, Watso scales with you. Add unlimited numbers 
and organize them by departments like “Sales”, “Support”, or “Technical”.

### Support

For support and documentation, please visit:
 * [Hosteva Support](https://www.hosteva.com/?utm_campaign=watso-basic-chat)*
[Documentation](https://www.hosteva.com/plugins/watso-basic-chat/?utm_campaign=watso-basic-chat)

## Ecrãs

 * [[
 * Elegant floating WhatsApp button.
 * [[
 * Multi-agent selection menu.
 * [[
 * Advanced admin settings panel.
 * [[
 * Appearance and color customization.
 * [[
 * [[

## Instalação

 1. Upload the plugin files to the `/wp-content/plugins/watso-basic-chat/` directory.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress.
 3. Use the **Settings > Watso Chat** screen to configure the plugin.
 4. Add your WhatsApp number(s) and customize the appearance.

## Perguntas frequentes

### Is this plugin completely free?

Yes, Watso is 100% free with no premium versions or hidden fees.

### Can I add multiple WhatsApp numbers?

Yes! You can add unlimited WhatsApp numbers. If you have more than one number, a
dropdown menu will appear for visitors to choose from.

### Is it compatible with caching plugins?

Yes, Watso is fully compatible with all major caching plugins including WP Rocket,
W3 Total Cache, and WP Super Cache.

### Does it support dark mode?

Absolutely! The plugin automatically detects the visitor’s system preference and
adapts the UI accordingly.

### Can I customize the button design?

Absolutely! You can customize colors, icons, border radius, positions, and much 
more through the admin panel.

## Avaliações

![](https://secure.gravatar.com/avatar/240542abb5e67b72891f42448f091c55a6cde535e9b0b5b285273b566a7a2564?
s=60&d=retro&r=g)

### 󠀁[exactly the plugin I wanted](https://wordpress.org/support/topic/exactly-the-plugin-i-wanted/)󠁿

 [yusufavci153](https://profiles.wordpress.org/yusufavci153/) 19 Agosto, 2025

A great plugin. Easy to install. Very ergonomic to use. Thank you very much.

 [ Ler 1 avaliação ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/)

## Contribuidores e programadores

“Watso – Basic Help Chat Button” é software de código aberto. As seguintes pessoas
contribuíram para este plugin:

Contribuidores

 *   [ Hosteva ](https://profiles.wordpress.org/hosteva/)

[Traduza o “Watso – Basic Help Chat Button” para o seu idioma.](https://translate.wordpress.org/projects/wp-plugins/watso-basic-chat)

### Interessado no desenvolvimento?

[Consulte o código](https://plugins.trac.wordpress.org/browser/watso-basic-chat/),
consulte o [repositório SVN](https://plugins.svn.wordpress.org/watso-basic-chat/),
ou subscreva o [registo de alterações](https://plugins.trac.wordpress.org/log/watso-basic-chat/)
por [RSS](https://plugins.trac.wordpress.org/log/watso-basic-chat/?limit=100&mode=stop_on_copy&format=rss).

## Registo de alterações

#### 1.1.0

 * Added: Full WooCommerce integration (Cart, Checkout, and Thank You pages).
 * Added: Dynamic WhatsApp message tags for products and orders.
 * Added: Arabic (ar) language support and RTL layout compatibility.
 * Added: Colored icons for admin tabs for better navigation.
 * Improved: Font Awesome is now hosted locally for better performance and reliability.
 * Improved: Advanced server-side debug logging for troubleshooting.

#### 1.0.6

 * Added: German (de_DE) language support.
 * Added: Settings shortcut on the plugins page.
 * Added: AdBlock camouflage for better visibility.
 * Improved: SEO keywords and restored classic documentation style.

#### 1.0.5

 * Improved dark mode icon handling.
 * WordPress 6.8 compatibility updates.
 * UI enhancements.

#### 1.0.0

 * Initial release with multi-number and UTM support.

## Metadados

 *  Versão **1.1.0**
 *  Última actualização **Há 2 semanas**
 *  Instalações activas **100+**
 *  Versão do WordPress ** 4.9 ou superior **
 *  Testado até **6.7.5**
 *  Versão do PHP ** 5.6 ou superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/watso-basic-chat/)
 * Etiquetas
 * [click to chat](https://pt.wordpress.org/plugins/tags/click-to-chat/)[whatsapp](https://pt.wordpress.org/plugins/tags/whatsapp/)
   [whatsapp business](https://pt.wordpress.org/plugins/tags/whatsapp-business/)
   [WhatsApp Chat Button](https://pt.wordpress.org/plugins/tags/whatsapp-chat-button/)
   [woocommerce whatsapp](https://pt.wordpress.org/plugins/tags/woocommerce-whatsapp/)
 *  [Visualização avançada](https://pt.wordpress.org/plugins/watso-basic-chat/advanced/)

## Classificações

 5 out of 5 stars.

 *  [  1 5-star review     ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/watso-basic-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/watso-basic-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/watso-basic-chat/reviews/)

## Contribuidores

 *   [ Hosteva ](https://profiles.wordpress.org/hosteva/)

## Suporte

Tem algo a dizer? Precisa de ajuda?

 [Ver fórum de suporte](https://wordpress.org/support/plugin/watso-basic-chat/)