Este plugin não foi testado com as 3 últimas grandes versões do WordPress. Pode já não ser suportado e pode ter problemas de compatibilidade quando usado com versões mais recentes do WordPress.

WP Live Chat Support – Convert Chats to Support Tickets

Descrição

Easily convert your live chat sessions to support tickets using WP Live Chat Support and Sola Support Tickets.

Please note
This is an add-on for WP Live Chat Support and WP Live Chat Support Pro.
This plugin requires the Sola Support Tickets plugin

This add-on will add a button to the live chat admin window that allows the chat agent to quickly and easily convert a live chat session to a support ticket.

Features

  • Converts live chat sessions to support tickets
  • Creats a user account for the chat user if one doesnt exist already
  • The chat user will be emailed a link to the ticket once it has been converted
  • Enable / disable the button

Ecrãs

  • Convert chat to ticket button
  • The converted ticket

Instalação

  1. Ensure that you have both WP Live Chat Support and Sola Support Tickets installed and activated
  2. Install the WP Live Chat Support – Convert Chats to Support Tickets and activate it
  3. During a live chat session, you will now notice a new button that allows you to convert the chat to a ticket

Perguntas frequentes

Nothing to display

Avaliações

20 de Dezembro, 2017
Hi, Cons : If I get this right, you have to use 'another' plugin from a different author just to use tickets? Why not simply integrate the whole thing into just one system and NOT use another plugin? Also, I did see sometime back that it had a desktop alert app - sadly, could not see this to try it out as that would be a game changer! Pros : Has to be the most easiest chat plugin around, setup in a matter of minutes - like this plugin! If they need a tester, I'm your man 🙂 Nice job!
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Contribuidores e programadores

“WP Live Chat Support – Convert Chats to Support Tickets” é software de código aberto. As seguintes pessoas contribuíram para este plugin:

Contribuidores

Registo de alterações

1.0.1 – 20 September 2016

  • Tested on WordPress 4.6.1

1.0.0

  • Launch