Este plugin não foi testado com as 3 últimas grandes versões do WordPress. Pode já não ser suportado e pode ter problemas de compatibilidade quando usado com versões mais recentes do WordPress.

WP Live Chat Support – Zendesk Add-on

Descrição

Easily convert your live chat sessions to Zendesk support tickets using WP Live Chat Support

Please note
This is an add-on for WP Live Chat Support and WP Live Chat Support Pro.

This add-on will add a button to the live chat admin window that allows the chat agent to quickly and easily convert a live chat session to a support ticket.

Features

  • Converts live chat sessions to Zendesk support tickets
  • Enable / disable the button

Ecrãs

  • Example of a newly created Zendesk support ticket from a live chat

Instalação

  1. Ensure that you have WP Live Chat Support installed and activated
  2. Install the WP Live Chat Support – Zendesk Add-on and activate it
  3. Enter your Zendesk API credentials in the Live Chat->Settings page
  4. During a live chat session, you will now notice a new button that allows you to convert the chat to a Zendesk ticket

Perguntas frequentes

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Contribuidores e programadores

“WP Live Chat Support – Zendesk Add-on” é software de código aberto. As seguintes pessoas contribuíram para este plugin:

Contribuidores

Registo de alterações

1.0.1 – 2016-09-20

  • Tested on WordPress 4.6.1
  • Moved settings to Tab
  • Removed Button Icon, and Added Label

1.0.0 – date

  • Launch